Feedback | Heightvale Limited Bolton

Let Us Know How We've Done

We always welcome our customer feedback, good or bad. It gives us an opportunity to improve on the service we offer to our customers. We would be very grateful if you could take a few minutes to fill in the below questionnaire about our service, the work we carried out for you and how you found our staff and their workmanship.

    Please select the answer as appropriate

    How easy was it to contact us?
    ExcellentVery GoodGoodFairPoor

    The helpfulness of our staff on the telephone?
    ExcellentVery GoodGoodFairPoor

    The time taken to respond to your queries?
    ExcellentVery GoodGoodFairPoor

    How we kept you informed throughout your claim?
    ExcellentVery GoodGoodFairPoor

    The quality of the work carried out?
    ExcellentVery GoodGoodFairPoor

    The promptness/punctuality of the tradesmen?
    ExcellentVery GoodGoodFairPoor

    How we left your property at the end of each day?
    ExcellentVery GoodGoodFairPoor

    The service provided by your insurance?
    ExcellentVery GoodGoodFairPoor

    How likely are you to do the following?

    Recommend Heightvale LTD to a friend, relative or colleague?
    Very LikelyLikelyNot Likely At All

    Recommend your Insurance Company to a friend, relative or colleague?
    Very LikelyLikelyNot Likely At All

    Did you receive any of the following correspondence/information from us during your claim?
    Surveyors Business CardIntroduction LeafletCustomer Completion PackThank You Card

    Is there anything or anyone that stood out as exceptional?


    What could Heightvale or anyone involved with your claim have done better?


    Any additional comments, including a phone number if you would like us to contact you.


    Your Name


    Your Email


    Your Postcode